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2012 Clients Satisfaction Feedback Results

On completion of each assignment OCG issues it’s Client Quality Feedback Survey seeking specific feedback.  Any concern, issue or inference raised in the feedback survey is immediately addressed with our client to identify areas in the process or relationship for improvement – see graph.
Without any doubt we cite:

  • OCG recruits to competencies, culture & values alignment with employer
  • OCG recruitment process is thorough and includes DISC Behavioural Assessment on all shortlisted candidates.  OCG has a suite of relevant skills, attitude & aptitude assessments which will be employed according to the specifics of the assignment brief.
  • 12 month performance guarantee on every candidate recruited by OCG.
  • Active “Candidate Care” process of routine contact by the Consultant with both client & candidate to monitor induction, assimilation & performance.
  • A greater than 95% retention rate after 12 months.


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