Qualifications and experience are important factors to consider when hiring, but one often-overlooked factor is culture. Making sure a potential employee is the right fit for your business can be a difficult process, but one that is well worth the time and effort.
The cost of hiring someone who isn’t a good fit for your business can often be around 50% of their annual salary, so making sure any new employees suit your business culture is extremely important. But just how important is it when compared to qualifications and experience?
According to a study conducted in 2009 “poor cultural fit completely eliminated all the good that comes from experience”. An inability to work efficiently with other employees can hold everyone back and make everyone’s job difficult, not just the new employee.
So how can you make sure someone is a good cultural fit for your business? Shared experiences and backgrounds are a good start but that can sometimes lead to being accused of discriminatory practices.
A company will first need to figure out what defines their culture, what beliefs and values do they feel are important to their business and what sort of behaviour is viewed as acceptable in the workplace. Does your business have a friendly relaxed atmosphere in the workplace with plenty of laughing and talking? Or is it more of a professional setting where people need to focus and get down to work? Are employees taught to take initiative if they face problems or are they taught to take problems to management?
These are all questions that need to be asked in order to define your company’s culture and once that is defined, you can work these selection criteria into your hiring practices and find the perfect employee to fit your business.